PRIVACY POLICY

Masseria La Millenaria

Last Updated: June 2026

1. Introduction

Masseria La Millenaria is committed to protecting the privacy and personal data of visitors, guests, and users of its website.

This Privacy Policy explains how personal data is collected, used, stored, and protected in accordance with Regulation (EU) 2016/679 (“GDPR”) and applicable Italian data protection laws.

By accessing this website and using our services, you acknowledge and accept the practices described in this Privacy Policy.

2. Data Controller

The Data Controller responsible for processing personal data is:

Masseria La Millenaria

San Foca – Melendugno (LE)
Puglia, Italy

Email: masserialamillenaria@gmail.com

(hereinafter referred to as the “Data Controller”)

3. Categories of Personal Data Collected

Data Provided Voluntarily by Users

When contacting us, requesting information, or making a reservation, we may collect:

First name and surname;
Email address;
Telephone number;
Country of residence and nationality;
Booking details;
Information related to accommodation requests;
Information submitted through contact forms;
Information necessary to provide requested services.

Data Collected Automatically

During website navigation, certain technical information may be collected automatically, including:

IP address;
Browser type and version;
Operating system;
Date and time of access;
Pages visited;
Device information;
Navigation and usage data.

4. Purpose of Data Processing

Personal data is processed for the following purposes:

Contact Requests

Responding to enquiries and information requests;
Providing quotations and availability information;
Managing communications with potential guests.

Reservation Management

Processing accommodation bookings;
Managing reservations for experiences and additional services;
Providing pre-arrival and post-stay assistance;
Fulfilling hospitality services requested by guests.

Legal and Administrative Obligations

Compliance with tax and accounting obligations;
Compliance with public security regulations;
Compliance with legal obligations imposed by applicable legislation.

Website Analytics and Improvement

Through services such as Google Analytics 4, we may collect aggregated and anonymized data to:

Monitor website performance;
Improve user experience;
Analyze visitor behavior and website traffic;
Optimize website content and services.

Advertising and Remarketing Activities

Subject to user consent, the website may use:

Meta Pixel (Facebook and Instagram);
Google Ads Conversion Tracking;
Google Remarketing Services.

These technologies enable us to:

Measure advertising effectiveness;
Deliver personalized advertisements;
Conduct remarketing campaigns.

Online Reservation Services

The website may integrate third-party booking systems to facilitate reservations.

Personal data may be processed for:

Reservation confirmation;
Booking management;
Guest communications;
Provision of hospitality services.

5. Legal Basis for Processing

Personal data is processed on the basis of one or more of the following legal grounds:

Performance of a contract;
Implementation of pre-contractual measures requested by the user;
Compliance with legal obligations;
Legitimate interests pursued by the Data Controller;
User consent where required by law.

6. Processing Methods

Personal data is processed using electronic, digital, and organizational procedures designed to ensure:

Confidentiality;
Integrity;
Availability;
Security of information.

Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction.

7. Data Retention

Personal data is retained only for as long as necessary to achieve the purposes for which it was collected.

Retention periods generally include:

Contact requests: up to 24 months;
Reservation and contractual information: up to 10 years where required by law;
Analytics data: according to the retention settings of the relevant service provider;
Marketing and advertising consent records: until consent is withdrawn or as required by applicable law.

8. Disclosure of Personal Data

Personal data may be shared with:

Accounting and tax advisors;
IT service providers;
Website hosting providers;
Booking engine providers;
Payment service providers;
Public authorities where required by law;
Service providers involved in delivering hospitality-related services.

Personal data will never be sold to third parties.

9. International Data Transfers

Certain service providers used by the website may process personal data outside the European Economic Area (EEA).

Where such transfers occur, appropriate safeguards are implemented in accordance with Articles 44–49 of the GDPR, including Standard Contractual Clauses approved by the European Commission where applicable.

10. Data Subject Rights

Under the GDPR, users have the right to:

Access their personal data;
Request rectification of inaccurate data;
Request erasure of personal data;
Restrict processing;
Object to processing;
Request data portability;
Withdraw consent at any time where processing is based on consent.

Requests may be submitted by email to:

masserialamillenaria@gmail.com

11. Right to Lodge a Complaint

Users have the right to lodge a complaint with a competent supervisory authority if they believe that their personal data has been processed unlawfully.

For Italy, the competent authority is the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

12. Cookies

This website uses technical cookies and, subject to user consent, analytics and marketing cookies.

For detailed information regarding the use of cookies, please consult our Cookie Policy.

13. Third-Party Services

The website may contain links to external websites or integrate services provided by third parties.

Masseria La Millenaria is not responsible for the privacy practices of such external services and encourages users to review their respective privacy policies.

14. Changes to this Privacy Policy

Masseria La Millenaria reserves the right to amend or update this Privacy Policy at any time.

The most recent version will always be available on this page together with the date of the latest revision.

COOKIE POLICY

Masseria La Millenaria

Last updated: June 2026

1. What Are Cookies?

Cookies are small text files stored on a user’s device when visiting a website.

They help websites function properly, improve browsing experiences, collect statistical information, and provide personalized content.

2. Data Controller

Masseria La Millenaria
San Foca – Melendugno (LE)
Puglia, Italy

Email: masserialamillenaria@gmail.com

3. Types of Cookies Used

Essential Cookies

These cookies are necessary for the proper functioning of the website and do not require user consent.

Purposes include:

website navigation;
session management;
security;
technical preferences;
booking engine functionality.

Analytics Cookies

We use Google Analytics 4 to collect aggregated statistical information about website usage.

Collected information may include:

pages visited;
visit duration;
approximate geographic location;
device type;
traffic source.

These data are used solely to improve website performance and services.

Marketing and Profiling Cookies

Subject to user consent, the website may use:

Meta Pixel (Facebook and Instagram);
Google Ads Conversion Tracking;
Google Remarketing Services.

These technologies help us:

measure advertising effectiveness;
display personalized advertisements;
perform remarketing activities.

4. Online Booking Systems

The website may integrate third-party booking engines.

During the reservation process, technical cookies may be installed to ensure proper functionality.

The processing of personal information through these services is also governed by the privacy policies of the relevant providers.

5. Consent Management

Upon first access, users are presented with a cookie banner allowing them to:

accept all cookies;
reject non-essential cookies;
customize cookie preferences.

Consent may be modified or withdrawn at any time.

6. Managing Cookies

Users can manage or delete cookies through their browser settings.

Disabling essential cookies may affect the functionality of certain website features.

7. Data Retention

Cookie-related information is retained only for the period necessary to fulfill the purposes described above and according to the retention policies of the relevant service providers.

8. Data Subject Rights

Users may exercise their rights under Articles 15-22 of the GDPR by contacting:

masserialamillenaria@gmail.com

9. Changes to This Cookie Policy

Masseria La Millenaria reserves the right to update this Cookie Policy at any time.

The latest version will always be available on this page.

Contact Information

Masseria La Millenaria

San Foca – Melendugno (LE)
Puglia, Italy

Email: masserialamillenaria@gmail.com

Masseria La Millenaria is committed to protecting the privacy, dignity, and trust of every guest and website visitor, ensuring that personal data is processed with transparency, security, and respect.